Radio la Famille Privacy Policy

Privacy Policy

Family Media Network (FAMEN) Dba Radio La Famille(“we,” “our,” or “us”) is a global radio connecting the Diaspora and communities worldwide. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you use Radio La Famille and services.

By using Raio La Famille app, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide, improve, and protect our platform.

Information You Provide

When you download our app, you may provide:

  • Email address or phone number
  • Captions, comments, and messages
  • Any information you submit through forms or support requests
Information Collected Automatically

When you use Radio La Famille app , we may collect:

  • Device information (model, operating system, IP address)
  • App usage and interaction data
  • Log files and crash reports
  • Location (approximate, based on IP — not precise GPS unless you allow it explicitly)
Information from Third Parties

If you sign in using a third-party service (like Google or Apple), we may receive basic profile information from them.

2. How We Use Your Information

We use your information to:

  • Deliver and personalize content
  • Enable posting, messaging, and community features
  • Improve and optimize the Radio platform
  • Provide customer support
  • Communicate updates and important notices
  • Protect against fraud, abuse, and security threats

We do not sell your personal data.

3. How Your Content Is Used

This allows us to show your content to other users and help you reach a wider audience. You can delete your content at any time.

4. Sharing of Information

We may share limited information with:

  • Service providers who help run the app (hosting, analytics, email, etc.).
  • Law enforcement if required by law.
  • Partners only when necessary for platform functionality.

We never share your private messages publicly.

5. Data Security

We use technical and organizational safeguards to protect your data. While no system is 100% secure, we work hard to protect your information from unauthorized access, loss, or misuse.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access your personal data
  • Request corrections
  • Delete your account and data
  • Withdraw consent

You can request this by contacting us.

7. Children’s Privacy

Radio La Famille app is not intended for users under 13. We do not knowingly collect data from children. If we learn that we have, we will delete it.

8. International Users

Radio La Famille app is a global platform. By using it, you agree that your data may be processed and stored in different countries where our servers and partners operate.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date and notify users if required.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us at: Arisefamilyradio@gmail.com.